A surprise on a large cultivation bill is a reason to slow down, not to pay and move on.
Don’t assume it’s right
Large commercial bills are complex, and mistakes happen. A charge you can’t explain deserves a second look before you accept it.
Deposits and disconnection notices
A new deposit is often around twice your highest monthly charge. If you’re facing a deposit or a shutoff, tell us when you reach out — it changes how fast we move.
Already paid?
Paying doesn’t make it correct. If errors and savings are found, you can still qualify as long as the account is active.
What to do first
- Keep every bill and every letter from the utility.
- Get a review before agreeing to a payment arrangement on a charge you don’t understand.
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